Customer Success Manager — Cloud AI and ML

Job overview

Customer Success Manager — Cloud AI and ML is a full-time role listed in Denver, CO. The posting states compensation of up to $155,000–$175,000 OTE, including restricted stock units. The role supports Crusoe's customers using cloud-based AI and machine-learning solutions. The manager builds customer relationships, provides technical guidance, and helps clients implement and optimize cloud, AI, ML, and Kubernetes solutions. Training, performance reviews, and issue resolution help customers realize value, meet goals, and maintain satisfaction and retention.

What you'll do

• Develop customer relationships and understand business and technical needs
• guide implementation and optimization of cloud-based AI and ML solutions, including Kubernetes
• review customer progress and report on KPIs and ROI
• deliver customer training
• resolve concerns and support satisfaction and retention
• stay current on industry and technical developments.

What we're looking for

Skills & competencies

customer success manager

cloud computing

artificial intelligence

machine learning

kubernetes

customer training

denver co

full-time

ote up to $155k–$175k

restricted stock units

health insurance

401(k) match

paid parental leave

professional development

Work arrangement

• Weekend coverage required

Benefits & perks

• Restricted stock units, paid time off and holidays, health, dental, and vision insurance, HSA contributions, paid parental leave, life and disability insurance, professional development, tuition reimbursement, wellness support, commuter benefits, cell phone stipend, 401(k) match, and volunteer time off.

Why this role

The role combines customer engagement with technical guidance on cloud computing, AI, ML, and Kubernetes solutions.

About the employer

Crusoe is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.