Service Appointment Coordinator

Job overview

The Service Appointment Coordinator role is onsite in Covington, LA; compensation is not specified. The position supports the service operation at Bill Hood Chevrolet by coordinating customer appointments and communications. The coordinator schedules and confirms service visits, responds to customer calls and online inquiries, and helps customers understand maintenance recommendations. This work helps customers connect with the service department and keeps appointment workflows moving.

What you'll do

• Schedule service appointments
• follow up with customers by phone after appointments
• respond to phone calls, online scheduling leads, and live chat inquiries
• answer questions and direct customers appropriately
• advise on maintenance recommendations
• confirm scheduled and missed appointments.

What we're looking for

Skills & competencies

service appointment coordinator

covington la

bill hood chevrolet

full-time

customer service

appointment scheduling

phone support

online scheduling

live chat

microsoft outlook

excel

word

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• 401(k)
• sick leave.

Why this role

Requires strong customer service and computer skills, including Outlook, Excel, and Word; valid driver’s license and clean driving record required.

About the employer

Bill Hood Chevrolet is hiring for this role. Industry: New Car Dealers. Sector: 44.