Destination Services Manager

Job overview

The Destination Services Manager role is hybrid, with 3 days in-office and 2 days remote in Detroit, MI. Compensation is not specified; the posting describes it as competitive. The role supports Visit Detroit’s Destination Services, Partnerships, and Events work to connect visitors with the region and support tourism and economic impact. The manager coordinates convention and event logistics with planners, clients, partners, and internal departments. The role helps deliver client services, strengthen event attendance and visitation, and maintain effective relationships across Metro Detroit’s hospitality community.

What you'll do

• Coordinate and oversee planning and execution of conventions, conferences, and other large events
• advise meeting professionals and host committees on partner services
• serve as lead for accounts with 201 peak room nights
• coordinate event logistics and contracted services
• maintain customer accounts and records
• support attendance promotion, special projects, and department marketing initiatives
• represent Visit Detroit at industry meetings and events.

What we're looking for

Skills & competencies

destination services manager

convention services

event planning

tourism

visit detroit

detroit mi

hybrid

3 days in office

2 days remote

evenings and weekends

occasional domestic travel

hospitality

client services

Work arrangement

• Weekend coverage required

Benefits & perks

• Life, medical, vision, and dental insurance
• 11 paid company holidays plus 1 floating holiday
• 17 PTO days per year based on full months projected to work
• 401(k) with 4% match
• paid parking
• PTO referral bonus.

Why this role

Hybrid schedule of 2 remote days and 3 in-office days; occasional domestic travel may be required. The posting requires 5–7 years of event-planning and client-service experience and a valid, unrestricted Michigan driver’s license.

About the employer

Metropolitan Detroit Convention & Visitors is hiring for this role. Industry: Convention and Visitors Bureaus. Sector: 56.