Front Desk Manager

Job overview

The Front Desk Manager role is onsite in Miami, FL, and compensation is not specified. The position supports front office operations at Trump National Doral - Miami, a resort focused on guest satisfaction. The role helps ensure profitable, cost-conscious front office operations and consistent service quality. It monitors guest-facing room systems, resolves guest and associate questions, coordinates with other departments, and supports reservation, housekeeping, and check-in/check-out procedures.

What you'll do

• Monitor guest-facing room systems and ensure procedures support a strong guest experience
• communicate with guests and associates to answer questions and resolve issues
• coordinate with departments on site visits, housekeeping requests, and reservations
• support reservation, complaint resolution, housekeeping, check-in/check-out, and guest service processes.

What we're looking for

Skills & competencies

front desk manager

miami fl

trump national doral

front office

guest services

hotel operations

guest satisfaction

reservations

housekeeping coordination

full-time

overnight rotation

Work arrangement

• Weekend coverage required

Why this role

Requires a rotation of two overnight shifts; the schedule may vary with hotel business needs.

About the employer

Trump Miami Resort Management LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.