Customer Service Management Trainee

Job overview

The Customer Service Management Trainee is an onsite position based in Racine, WI. Compensation is specified as $29 to $34 per hour, and the role supports the customer service department at Uline, a leading distributor of shipping and packaging materials. This role is designed for emerging leaders to gain hands-on skills through a comprehensive training program. The trainee will learn to manage and develop a team of representatives, set performance goals, and identify areas for procedural improvement within the company's 24/7 call center operations.

What you'll do

• Master management aspects through training
• manage and develop a team
• set goals
• evaluate performance
• review procedures.

What we're looking for

Skills & competencies

full-time

day shift

racine wi

uline

management trainee

customer service

onsite

no on-call

drug-free workplace

benefits included

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, paid time off, tuition assistance, bonus programs.

Why this role

Requires a bachelor's degree; leadership experience is a plus.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.