Renewal Specialist

Job overview

The Renewal Specialist is an onsite role based in Gastonia, NC, with a salary range of $27.82 - $48.22 per year. This position supports the property management team by ensuring high-quality resident experiences and maintaining rental property standards. The role is responsible for negotiating and finalizing lease renewals with current residents. The specialist manages communication, prepares lease documentation, and ensures that renewal metrics and goals set by market leadership are achieved.

What you'll do

• Initiate communication with current residents to discuss and present lease renewal options.
• Negotiate lease renewals in accordance with asset management guidelines to meet renewal targets.
• Deliver outstanding customer service by addressing resident inquiries and concerns throughout the renewal process.
• Accurately prepare and process lease documents in a timely manner.
• Foster a collaborative and professional working environment with colleagues, supervisors, and external parties.
• Provide administrative support, including clerical tasks, data entry, and document processing.
• Assist with special projects as required.
• Support department staff within the assigned region as needed.

What we're looking for

Skills & competencies

full-time

day shift

gastonia nc

invitation homes

property management

leasing

customer service

administrative

real estate license

$27.82-$48.22/hr

weekend required

Work arrangement

• Weekend coverage required

Benefits & perks

• Annual bonus program, health, dental, vision, and life insurance, long-term and short-term disability insurance, 401(k) with company matching, paid time off, and employee resource groups.

Why this role

Active Real Estate license required.

About the employer

Invitation Homes is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.