Welcome Coordinator (Float)

Job overview

Welcome Coordinator Float This is an onsite, full-time position in Louisville, KY, with a pay range of $17.00 - $25.65 per hour. Oak Street Health is focused on creating a more connected, convenient, and compassionate health experience. The purpose of the Welcome Coordinator is to create an inclusive environment and make a positive impression on patients. This role involves administrative tasks such as scheduling appointments, managing phone lines, and handling administrative duties to ensure efficient center operations and an unmatched patient experience.

What you'll do

• Welcoming patients and guests
• Conducting visit check-in and assisting patients with required forms
• Collecting co-pays
• Updating patient information and making changes in electronic medical record platform
• Scheduling/rescheduling appointments within electronic medical records platform
• Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
• Managing faxes in the electronic fax platform
• Maintaining the cleanliness of the Welcome and Community Room areas
• May be required to float to other centers in the region on an infrequent basis
• Other duties as assigned

What we're looking for

Education

High school diploma or equivalent

Experience

No specific experience mentioned, but computer skills and professional phone etiquette are required.

Skills & competencies

welcome coordinator

float

louisville ky

oak street health

full-time

customer service

administrative

healthcare

patient care

front desk

scheduling

office support

Benefits & perks

• Medical, dental, vision, paid time off, retirement savings

About the employer

Oak Street Health is hiring for this role. Industry: Cut and Sew Apparel Manufacturing (except Contractors). Sector: 31.