Field Service Engineer — Boise, ID

Job overview

The Field Service Engineer role is based in Boise, ID, with work at customer locations and a home office possible. The stated salary range is $90,000–$100,000 per year. The posting describes a Japanese electronics manufacturer seeking an engineer to service its products and minimize system downtime. The engineer responds to customer service needs, performs repairs and preventive maintenance, and provides product training and application support. The role also communicates technical issues to headquarters engineers and helps establish local maintenance service capabilities.

What you'll do

• Respond to customer service calls
• provide phone consultation or onsite repair
• perform preventive maintenance
• establish and manage local maintenance service structure
• inspect customer product usage
• train customers
• provide application support
• submit reports
• support sales activities and customer relationships
• train other field service engineers as needed
• maintain parts and tools
• communicate technical issues with Japan headquarters.

What we're looking for

Skills & competencies

field service engineer

customer service

preventive maintenance

electrical engineering

mechanical engineering

boise id

actus consulting group

$90k–$100k per year

customer training

cleanroom environment

travel to customer sites

japan training travel

Work arrangement

• Weekend coverage required

Why this role

Requires a bachelor’s degree in electrical or mechanical engineering and 1–2 years of relevant experience. The posting describes frequent driving and overnight travel, occasional travel to Japan, occasional weekend work, and flexible Monday–Friday hours.

About the employer

Actus Consulting Group is hiring for this role. Industry: Engineering Services. Sector: 54.