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Customer Service Representative

AGT LABS · Houston, TX · Customer service

Compensation

$17 – $21 /hr

Employment type

Full-time

Work setting

On-site

Location

Houston, TX

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative role is onsite in Houston, TX; pay is $17–$21 per hour. The posting explicitly states that the position is not remote and describes customer service support for the company. The representative handles inbound customer calls and emails, identifies needs, processes requests, and provides solutions or escalates complaints. The role contributes to customer experience by documenting interactions, building rapport, and meeting individual and team quotas.

What you'll do

  • Receive inbound calls and emails
  • identify customer needs and gather relevant information
  • provide solutions using prepared scripts
  • document interactions
  • build customer relationships
  • meet personal and team quotas
  • attend training.

What we're looking for

Skills & competencies
customer service representative
customer support
inbound calls
email support
customer relations
call documentation
houston tx
agt labs
$17–$21/hr
health insurance
paid time off
401(k)
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k), health insurance, and paid time off.

Why this role

The posting explicitly states that the position is not remote.

About the employer

AGT LABS is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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