Customer Service Representative – State Farm Agent Team Member

Job overview

Customer Service Representative – State Farm Agent Team Member is an onsite role in Smyrna, TN. Compensation is $45,000–$55,000 per year. The State Farm agent markets insurance and financial services products, and this role supports customer relationships and service. The representative responds to customer questions, maintains interaction records, and follows up as needed. Through attentive service and coordination with agent team members, the role helps reinforce customer experience and support the insurance business’s growth.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• and maintain accurate records of customer interactions. The posting lists Monday–Friday, 9 a.m.–5 p.m.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

emerson williams

smyrna tn

customer service

insurance

customer inquiries

client relationships

recordkeeping

monday–friday

9 a.m.–5 p.m.

$45,000–$55,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Disability and life insurance
• annual and performance-based bonuses
• paid time off
• training and development
• advancement opportunities.

Why this role

The posting lists paid time off, training and development, disability and life insurance, annual and performance-based bonuses, and advancement opportunities.

About the employer

Emerson Williams - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.