Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Muscatine, IA. The posting lists a salary of $37,000–$60,000 per year and also describes hourly pay plus commission. Amanda Buenemann’s independent State Farm agency supports community members with insurance and financial service products. The representative responds to customer questions, assists with policy changes, processes claims, and maintains interaction records. The role supports agency growth by providing customer service, identifying needs, and coordinating with other team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions
• coordinate with agency team members and anticipate community members’ needs.

What we're looking for

Skills & competencies

customer service representative

muscatine ia

amanda buenemann state farm agent

insurance

policy information

policy changes

claims processing

customer records

hourly plus commission

$37k–$60k salary

health insurance

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, hourly pay plus commission, health insurance, 401(k), performance bonuses, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The posting offers license reimbursement, training and development, and advancement opportunities; previous customer service experience is preferred.

About the employer

Amanda Buenemann - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.