Customer Service Associate

Job overview

The Customer Service Associate role is onsite in Sacramento, CA. Compensation is not specified; the posting mentions hourly pay with opportunities for additional bonuses and incentives. Essential Solutions Marketing’s team supports client outreach and customer acquisition in retail environments. The associate helps customers understand services and promotions, supports sign-ups, and records daily interactions. The role contributes to customer acquisition and positive customer experiences through clear communication and customer-facing support.

What you'll do

• Provide a positive customer experience in a retail environment
• answer questions about services and promotions
• introduce services and guide customers through sign-ups
• build rapport
• track daily interactions and maintain accurate records
• work toward individual and team performance goals.

What we're looking for

Skills & competencies

customer service

customer acquisition

retail environment

sacramento ca

essential solutions marketing

customer engagement

service sign-ups

sales interest

communication skills

daily records

team performance goals

hands-on training

Work arrangement

• Weekend coverage required

Benefits & perks

• Hourly pay with opportunities for additional bonuses and incentives
• hands-on training
• performance-based growth opportunities
• 401(k) options.

Why this role

Hands-on customer service and sales training, performance-based growth opportunities, and 401(k) options.

About the employer

Essential Solutions Marketing is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.