Telephone Operator / Switchboard Operator — 7:00 a.m.–3:00 p.m. Shift

Job overview

The Telephone Operator / Switchboard Operator works onsite in Fresno, California, providing telephone communication services for the VA Central California Health Care System. Compensation is not specified. The role serves as a communications contact for patients, visitors, employees, emergency responders, and outside agencies.

What you'll do

• Answer and route high volumes of incoming calls
• operate telephone consoles, automated call distribution, paging, and radio systems
• broadcast emergency pages and notifications
• respond to emergency communications
• assist callers with information
• relay messages through the VA messaging system
• document equipment issues
• protect confidential information
• and follow emergency procedures and communication protocols.

What we're looking for

Skills & competencies

telephone operator

switchboard operator

healthcare communications

fresno ca

va central california

emergency paging

call routing

cisco telephone consoles

patient communications

7:00 a.m.–3:00 p.m.

rotating shifts

weekends and holidays

Work arrangement

• Weekend coverage required

Why this role

The listing title specifies a 7:00 a.m.–3:00 p.m. shift, while the description states that the service operates 24 hours a day, seven days a week, with rotating shifts including days, evenings, nights, weekends, and holidays.

About the employer

116508 Innovation At Work is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.