Business Development Center Associate

Job overview

The Business Development Center Associate role is full-time and onsite in Elyria, OH. Compensation is not specified. Spitzer Autoworld’s customer-facing team helps shoppers explore vehicles and receive follow-up on their inquiries. The associate responds to internet leads and communicates with prospective vehicle buyers by phone, email, and chat. The role maintains customer records, shares product and offer information, and builds rapport while helping customers shop for their next vehicle.

What you'll do

• Maintain basic knowledge of the product line and current offers
• respond to warm leads by phone and email
• monitor and retrieve internet leads from company, dealer, manufacturer, and third-party sites
• engage customers and listen for their concerns and motivations
• update customer files with contact notes and communications.

What we're looking for

Skills & competencies

business development center

customer service

automotive

internet leads

phone

email

chat

customer records

elyria oh

spitzer autoworld

full-time

no cold calling

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible five-day work week, ongoing training, advancement opportunities, 401(k) with 5% employer match, medical, dental, and vision insurance, paid time off, paid uniforms and name badges, employee assistance program, and voluntary benefits.

Why this role

The posting specifies that leads are warm inquiries and that cold calling is not required.

About the employer

Spitzer Autoworld is hiring for this role. Industry: New Car Dealers. Sector: 44.