Personal Lines Account Manager

Job overview

The Personal Lines Account Manager role is hybrid, based in Tewksbury, MA, with one work-from-home day per week after onboarding; other listed office options include Medford, Danvers, and Burlington, MA. Annual pay is $75,000–$115,000. Risman Insurance Agencies is a team of more than 50 professionals focused on proactive client service. The account manager maintains client relationships and manages personal insurance policies from renewal through changes and claims guidance. The role helps clients understand coverage and risk, identifies suitable account opportunities, and coordinates accurate, responsive service with carriers and colleagues.

What you'll do

• Manage and retain personal lines clients
• handle renewals, policy changes, billing questions, claims guidance, and documentation
• identify account-rounding and upsell opportunities that benefit clients
• quote, present, and bind coverage
• educate clients on coverage and risk
• document activity in AMS360
• use carrier portals and collaborate with colleagues.

What we're looking for

Skills & competencies

personal lines account manager

insurance

client relationships

policy renewals

home insurance

auto insurance

property casualty license

hybrid

tewksbury ma

risman insurance agencies

$75k–$115k/year

monday–friday schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• work-from-home day after onboarding
• health, dental, vision, life, and disability insurance
• training
• career growth
• retirement plan.

Why this role

One work-from-home day per week is available after onboarding, with several office locations offered.

About the employer

Risman Insurance Agencies is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.