Clerical and Administrative Specialist I

Job overview

The Clerical and Administrative Specialist I role is onsite in Oakland, CA, with a Tuesday–Saturday schedule from 8:30 a.m. to 5:00 p.m.; training is Monday–Friday during the same hours. Compensation is $24–$25 per hour, depending on experience. The administrative team supports families through funeral and cemetery arrangements at Chapel of the Chimes. This role supports funeral and cemetery administration by processing contracts, maintaining financial and case records, handling vendor invoices, and assisting families and visitors. Its accurate back-office work and considerate customer service help keep operations consistent throughout the family support process.

What you'll do

• Process pre-need contracts and at-need amendments
• issue refunds and prepare write-offs
• maintain case records
• review and submit vendor invoices
• assist with credit card reconciliation and financial audits
• answer calls, greet families, receive payments, and perform scanning, filing, data entry, mail distribution, and document organization.

What we're looking for

Skills & competencies

oakland ca

northstar memorial group

clerical administration

administrative support

contract processing

case management

financial recordkeeping

vendor invoices

customer service

tuesday–saturday

8:30 a.m.–5:00 p.m.

$24–$25/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• Health Savings Account
• life insurance
• 401(k) with employer matching.

Why this role

Supports both funeral and cemetery administration, combining detailed financial and case processing with compassionate front-line service.

About the employer

Northstar Memorial Group is hiring for this role. Industry: Cemeteries and Crematories. Sector: 81.