Mental Health Clerk — Correctional Healthcare

Job overview

The Mental Health Clerk — Correctional Healthcare role is onsite at the ASPC–Phoenix facility in Phoenix, AZ. Pay is $18–$21 per hour. NaphCare provides healthcare services to correctional facilities, and this position supports the Mental Health Director and Health Services Administrator. The clerk provides administrative and clerical support in a secure correctional setting, helping the mental-health team manage communications, records, scheduling, supplies, and coordination. Accurate handling of confidential information and organized records support healthcare operations at the facility.

What you'll do

• Manage incoming calls, route calls to appropriate staff, retrieve voicemails, and return calls as needed
• prepare reports, memos, and correspondence using Microsoft Office and facility software
• track supplies, use purchase orders for outside vendors, and distribute mail
• enter client data, case notes, payments, and scheduling information into EHR systems
• shred documents containing PHI
• coordinate with the Records Department on archiving
• coordinate volunteer services.

What we're looking for

Skills & competencies

mental health clerk

correctional healthcare

administrative support

phoenix az

aspc–phoenix

naphcare

electronic health records

patient confidentiality

microsoft office

high school diploma or ged

$18–$21/hr

full-time employee benefits

Work arrangement

• Weekend coverage required

Benefits & perks

• For full-time employees: health, dental, and vision insurance and prescriptions beginning day one
• 401(k) and Roth plan with company contribution
• tuition assistance
• referral bonuses
• term life insurance
• paid time off and holidays
• continuing education and CMEs
• and Employee Assistance Program services.

Why this role

Requires a high school diploma or GED, basic Microsoft Office skills, one year of clerical experience (preferably in a correctional setting), and ability to obtain AHA BLS CPR certification. A facility background check and drug screening are required.

About the employer

Naphcare, Inc. is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.