Front Desk Agent II – WorldMark New Braunfels Resort

Job overview

The Front Desk Agent II role is onsite in New Braunfels, TX, with pay of $15.50 per hour. Travel + Leisure Co. is a vacation ownership and travel membership company focused on creating vacation experiences. The Guest Services Associate welcomes guests and supports their stay from registration through checkout. By handling reservations, transactions, guest questions, and concerns, the role helps deliver a smooth and memorable resort experience.

What you'll do

• Welcome guests
• guide them through registration
• issue unit keys and provide resort and local attraction information
• process cash and credit card transactions
• balance receipts and complete cashiering duties
• check guests out and verify folio charges and credits
• reserve and confirm individual or group reservations
• provide room-rate quotes
• respond to guest inquiries and concerns.

What we're looking for

Skills & competencies

front desk agent ii

new braunfels tx

worldmark resort

travel + leisure co.

guest services

hotel front desk

reservations

guest check-in

cash handling

$15.50/hour

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible associates may receive medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, parental leave and holidays, volunteer time, 401(k) match, legal and identity theft plan, voluntary income protection, wellness program, and Employee Assistance Program.

Why this role

The posting lists a $15.50 hourly rate and full-time status. Benefits are available to associates working 30 or more hours per week, subject to eligibility.

About the employer

Travel + Leisure Co. is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.