Dallas Telesales Representative

Job overview

The Dallas Telesales Representative role is listed in Dallas, TX. Compensation is $14.35–$17.35 per hour. The role supports outbound sales programs for commercial clients and customer service, technical support, and sales interactions. The representative contacts prospects and customers, addresses questions and issues, and documents interactions. The work contributes to customer experience and client sales programs through accurate, professional contact handling.

What you'll do

• Handle inbound and outbound contacts professionally
• understand customer needs and resolve issues
• research systems and coordinate with departments
• follow client program processes, scripts, policies, and procedures
• complete account-management tasks and document claims
• answer questions using training and knowledge resources
• protect confidential information
• escalate issues appropriately
• attend meetings and training
• meet attendance and schedule requirements.

What we're looking for

Skills & competencies

telesales representative

dallas tx

mci careers

outbound sales

customer service

technical support

inbound calls

customer accounts

paid training

entry-level

hourly pay $14.35–$17.35

full-time

Work arrangement

• Weekend coverage required

Why this role

Entry-level position with paid on-the-job training; schedules vary by site and program.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.