Service Manager

Job overview

The Service Manager is an onsite role based in Brooklyn, NY. Compensation is not specified, and the role supports a dynamic restaurant in Brooklyn. This role exists to lead front-of-house operations and deliver an exceptional guest experience. The manager is responsible for training staff, maintaining service standards, and fostering a culture of excellence.

What you'll do

• Lead daily front-of-house operations.
• Lead pre-shift meetings.
• Train, coach, and develop front-of-house staff.
• Maintain strong floor presence, overseeing pacing and table management.
• Engage with guests and resolve concerns.
• Partner with kitchen and management teams.
• Support reservations and opening/closing procedures.

What we're looking for

Skills & competencies

full-time

day shift

brooklyn ny

service manager

front of house

restaurant management

upscale dining

wine knowledge

team leadership

guest experience

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Health/dental/vision insurance, PTO, 401(k), career advancement, dining discounts, commuter benefits.

Why this role

Hands-on leadership role in a dynamic Brooklyn restaurant.

About the employer

Goodwin Recruiting is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.