Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is listed as hybrid in Bethesda, MD, with stated compensation of $35,000–$50,000 per year. The role supports Bob Willetts’s growing State Farm agency, which serves its local community and participates in community organizations and initiatives. The representative strengthens customer relationships by responding to inquiries, following up, and maintaining accurate interaction records. The work supports the agency’s customer experience and continued growth through attentive service and coordination with other agent team members.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions
• coordinate with other agent team members.

What we're looking for

Skills & competencies

customer service representative

bethesda md

state farm agent

insurance agency

customer relationships

customer inquiries

recordkeeping

hybrid work

flexible schedule

paid time off

$35k–$50k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, flexible schedule, advancement opportunities, paid time off, training and development, paid holidays, and hybrid work opportunities depending on the position.

Why this role

The agency describes hybrid work opportunities depending on the position and emphasizes work-life balance and community involvement.

About the employer

Bob Willetts - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.