Guest Experience Expert

Job overview

The Guest Experience Expert role is an onsite position located in Avon, CO. The pay for this role is $24.05/hour, and it supports the Rooms & Guest Services Operations department at a Marriott International property. This role exists to build memorable and unique experiences for guests beyond the standard check-in and check-out process. The expert takes initiative to guide guests through their entire stay, addressing requests and providing local information to ensure a high-quality experience.

What you'll do

• Deliver a wide range of services to guide guests through their stay.
• Process operational needs and address guest requests.
• Complete reports and share highlights of the local area.
• Create a safe workplace and follow company policies.
• Maintain confidentiality and protect company assets.
• Uphold quality standards.
• Ensure professional appearance and communication.
• Assist with moving, lifting, and carrying objects.
• Perform other reasonable job duties as requested.

What we're looking for

Skills & competencies

full-time

day shift

avon co

marriott

guest experience expert

rooms & guest services

onsite

$24.05/hr

hospitality

guest service

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits eligibility and options may vary depending on employment status, position and location.

About the employer

Marriott International, Inc is hiring for this role. Industry: All Other Traveler Accommodation. Sector: 72.