Product Manager - Customer Platform

Job overview

The Product Manager - Customer Platform is an onsite role based in New York, NY. Compensation is not specified, though the role supports the Product Management Mobility Team in driving the evolution of the Bruin enterprise telecommunications management system. This role exists to own the product roadmap for critical customer-facing capabilities, including administrative tools, reporting infrastructure, and checkout flows. It contributes to the company's goals by enhancing the user experience for 5,000 enterprise customers and driving operational efficiency.

What you'll do

• Partner with UX/UI to modernize the portal
• design seamless flows for device orders and service provisioning
• drive product strategy for customer-facing reporting
• build quarterly/annual roadmaps
• present business cases to executive stakeholders.

What we're looking for

Skills & competencies

full-time

day shift

new york ny

saas

product manager

enterprise software

telecommunications

mobility

customer portal

product roadmap

onsite

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive salary, collaborative environment, professional development opportunities.

Why this role

Focuses on enterprise SaaS and telecommunications management systems for Fortune 500 clients.

About the employer

MetTel is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.