Operations Analyst - Customer Service
Employment type
Contract
Work setting
On-site
Location
Kenosha, WI
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Operations Analyst - Customer Service is an onsite contract role based in Kenosha, WI. Compensation is not specified, and this position supports the Corporate Customer Service department at Uline, Inc. This role exists to analyze contact center data to provide actionable insights that improve operational efficiency and customer experience. The analyst will build dashboards, maintain SQL queries, and collaborate with stakeholders to drive business strategy.
What you'll do
- Analyze performance data
- deliver insights
- drive operational improvements
- build SQL queries
- maintain Power BI dashboards
- collaborate with stakeholders
- gather project requirements.
What we're looking for
- Skills & competencies
- contractday shiftkenosha wiulineoperations analystdata analysisbusiness intelligencesqlpower bionsiteno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, 401(k) with 6% match, bonus programs, tuition assistance.
Why this role
Family-owned company, 6% 401(k) match from day one, and multiple bonus programs.
About the employer
Uline, Inc. is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Process, Physical Distribution, and Logistics Consulting Services
- Occupation code
- 13-1111.00
You'll be redirected to the employer's application page.
Listing ID: 64d9e74f-a8e3-4dcb-aa7f-d4555abbe4c3