Shift Leader

Job overview

The Shift Leader role is onsite in Charlotte, NC, with compensation not specified. The position supports the management team at a Jersey Mike’s franchise location, serving customers and supporting local communities. The Shift Leader helps run the assigned location by coaching staff, maintaining food and service standards, handling cash, and supporting sales and daily operations. The role also leads a crew of two to five people and handles store opening and closing tasks.

What you'll do

• Coach staff in customer service
• produce high-quality food
• handle cash
• follow training programs and develop others
• enforce policies and procedures
• participate in marketing initiatives and build sales
• maintain cleanliness and sanitation
• perform all four restaurant positions
• open and close the store
• lead a crew of two to five
• bake bread and prepare food
• slice products
• communicate issues to management.

What we're looking for

Skills & competencies

shift leader

restaurant operations

team leadership

customer service

food preparation

cash handling

food safety

key holder

charlotte nc

jersey mike's

38-40 hours per week

Work arrangement

• Weekend coverage required

Why this role

Key-holder role with responsibility for opening and closing and leading a crew of two to five people.

About the employer

3018 Jersey Mike's Johnston Rd is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.