Service Area Manager

Job overview

The Service Area Manager role is hybrid, based in Lenexa, KS, and covers the Midwest territory. Compensation is not specified. Haarslev develops processing solutions intended to support environmental sustainability and a cleaner, greener future. The manager serves as a customer advocate and trusted advisor, supporting customer uptime, reliability, and cost-of-ownership goals while delivering service sales plans. The role coordinates with the North American Service team and contributes to revenue, profitability, growth, and customer experience.

What you'll do

• Build customer relationships through visits and communications
• develop market and operational plans
• promote and develop service agreements with sales
• identify upselling opportunities
• troubleshoot and diagnose potential mechanical issues
• manage budgets
• sell parts and services
• analyze customer and market data
• monitor customer escalations and satisfaction
• share feedback with internal teams.

What we're looking for

Skills & competencies

service area manager

lenexa ks

haarslev

hybrid

customer service

service sales

mechanical troubleshooting

midwest territory

90% weekly travel

after-hours on-call

service agreements

customer experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Growth opportunities, influence in developing a new position, international team collaboration, supportive culture, and flexibility to work from home when the role permits.

Why this role

Weekly travel is required at 90%, with possible international travel. The role may require after-hours on-call availability; the territory includes Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, and South Dakota.

About the employer

HAARSLEV is hiring for this role. Industry: Farm Machinery and Equipment Manufacturing. Sector: 33.