Quality & Evaluation Director

Job overview

The Quality & Evaluation Director role is onsite at 26 Bay Street in Staten Island, New York, NY. The stated pay range is $66,300–$71,300 per year. Community Health Action of Staten Island provides outreach, education, prevention, and direct support services for populations affected by health disparities. The director leads quality assurance and continuous quality improvement systems across agency programs. The role supports client-centered service and organizational accountability by coordinating audits, monitoring compliance and deliverables, training staff, and using evaluation findings to guide improvement.

What you'll do

• Coordinate agency responses to internal and external audits
• implement the Agency Quality Manual and QA/QI procedures
• lead Quality Improvement Council activities
• oversee quality deliverables and reporting
• advise program directors on annual work plans and measurable goals
• implement continuous quality improvement methods
• train and coach staff
• monitor corrective action plans
• review program charts and report findings
• design and evaluate client satisfaction surveys.

What we're looking for

Skills & competencies

quality & evaluation director

quality assurance

continuous quality improvement

audit readiness

nonprofit

staten island ny

new york ny

$66,300–$71,300/year

program evaluation

client satisfaction surveys

community health action

data and quality

Work arrangement

• Weekend coverage required

Benefits & perks

• Four weeks of vacation plus paid holidays, personal, and sick time
• medical, dental, and vision
• basic life insurance
• employee assistance programs
• tuition and fitness reimbursement after one year
• retirement plan with employer matching.

Why this role

Reports to the Vice President, Data and Quality; the posting allows significant directly related experience in lieu of a bachelor’s degree.

About the employer

Community Health Action of Staten is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.