Customer Service Representative, Domino’s

Job overview

The Customer Service Representative role is onsite in Grand Rapids, MI; compensation is not specified. The position supports customer service and store operations at Domino’s. The role contributes to a positive customer experience by taking and processing orders, addressing concerns, handling payments, preparing food, and maintaining food safety and store cleanliness. It also supports inventory and routine store tasks.

What you'll do

• Take orders by phone and in person
• address customer concerns
• handle cash and upsell
• make pizzas and prepare food
• follow food and portion control, hygiene, and food-safety practices
• operate equipment
• stock ingredients
• process telephone orders
• take inventory and complete paperwork
• clean equipment and the facility.

What we're looking for

Skills & competencies

customer service representative

grand rapids mi

domino’s

order taking

cash handling

food preparation

pizza making

food safety

inventory

customer service

Work arrangement

• Weekend coverage required

Why this role

The posting describes training and support in-store and potential career progression from customer service to management and franchise ownership.

About the employer

Domino's Franchise is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.