Laboratory Services Operations Manager

Job overview

The Laboratory Services Operations Manager role is onsite in Conroe, TX, with frequent movement between client sites, laboratory locations, and offices. The stated annual salary is $75,000–$90,000. The manager oversees United Westlabs’ laboratory services program and serves as a liaison among laboratory services, physician offices, and organizational leadership. The role manages pre-analytical operations, field services, billing, staffing, inventory, and regulatory compliance. It supports reliable service delivery and program goals through staff leadership, quality assurance, client relationships, and operational improvement.

What you'll do

• Oversee specimen collection, phlebotomy, processing, and related workflows
• manage staffing, scheduling, and workload
• monitor performance metrics and documentation
• manage laboratory supplies and equipment
• oversee billing processes
• maintain quality indicators and regulatory compliance
• lead and develop staff
• build physician and clinic relationships
• address client concerns
• document site visits and outreach
• prepare operational reports.

What we're looking for

Skills & competencies

full-time

laboratory services operations manager

conroe tx

laboratory operations

pre-analytical services

phlebotomy

staff leadership

clia compliance

quality assurance

client relations

field services

$75k–$90k/year

Work arrangement

• Weekend coverage required

Why this role

Approximately 40% of work time is spent engaging with physicians, healthcare providers, and key decision-makers; the role includes field engagement and business development.

About the employer

United Westlabs is hiring for this role. Industry: Medical Laboratories. Sector: 62.