Participant Care Specialist – Spanish Bilingual

Job overview

The Participant Care Specialist – Spanish Bilingual role is onsite in Tempe, AZ. The posting lists pay of $22 per hour and a Monday–Friday schedule, generally 7:00 AM–4:00 PM, with occasional weekend availability. Celerion conducts clinical research and works to help get drugs to market faster. The specialist manages the participant experience throughout clinical studies, responds to questions and concerns, tracks feedback, and coordinates participant activities. The role also directs staff according to participant-care priorities and collaborates with managers on orientation, tours, and screening processes.

What you'll do

• Manage participant experience during screening, study conduct, and follow-up
• handle questions, complaints, and escalations
• track survey feedback and recommend improvements
• plan participant activities
• keep participants informed
• direct staff according to care priorities and provide feedback
• collaborate on orientations, clinical tours, and screening processes.

What we're looking for

Skills & competencies

participant care specialist

spanish bilingual

english and spanish

clinical research

participant experience

study coordination

customer service

tempe az

celerion

$22 per hour

monday–friday

7:00 am–4:00 pm

occasional weekend availability

Work arrangement

• Weekend coverage required

Why this role

English–Spanish bilingual ability is required. The schedule is Monday–Friday, flexible within 7:00 AM–4:00 PM, with occasional weekend availability; the role may involve exposure to biological or biohazardous materials in a clinical or laboratory environment.

About the employer

Celerion is hiring for this role. Industry: Research and Development in the Social Sciences and Humanities. Sector: 54.