Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Chicago, IL, with an annual salary of $50,000–$60,000. Jackson Philgren’s State Farm agency is a small, growing insurance agency focused on customer service and community relationships. The representative supports customers by answering policy questions, assisting with policy changes, processing claims, and maintaining accurate interaction records. The role helps deliver customer experiences that support the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team

chicago il

insurance

customer inquiries

policy information

policy changes

claims support

$50k–$60k annually

simple ira

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, license reimbursement, performance-based bonus, flexible schedule, health insurance, paid time off, training and development, and advancement opportunities.

Why this role

Benefits include a Simple IRA, license reimbursement, performance-based bonus, flexible schedule, health insurance, paid time off, training and development, and advancement opportunities.

About the employer

Jackson Philgren - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.