Receptionist — State Farm Agent Team Member

Job overview

The Receptionist — State Farm Agent Team Member role is onsite in Rockville, Maryland. Compensation is $40,000–$45,000 per year. James Reid - State Farm Agent describes itself as an insurance agency focused on customer service. The receptionist welcomes customers, manages appointments and office communications, and supports customer inquiries and records. By following up on customer needs and identifying opportunities to discuss insurance options, the role helps the agency maintain productive customer relationships and support its team.

What you'll do

• Greet customers in person and by phone and direct them to appropriate team members
• manage appointment scheduling and office communications
• assist with incoming inquiries and customer records
• engage prospective and existing customers to identify opportunities to offer insurance options
• provide customer service and follow up on needs
• support administrative tasks and projects.

What we're looking for

Skills & competencies

receptionist

state farm agent team member

customer service

appointment scheduling

office communications

customer records

insurance options

rockville md

james reid state farm

$40k–$45k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Hourly pay plus commission
• performance-based bonus
• flexible schedule
• health insurance
• paid time off
• training and development
• advancement opportunities.

Why this role

The role includes customer conversations that may identify opportunities to offer insurance options. The posting lists hourly pay plus commission, performance-based bonuses, and a flexible schedule.

About the employer

James Reid - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.