Front Desk Associate - Overnight

Job overview

The Front Desk Associate - Overnight role is onsite in Independence, MO. Compensation is not specified. The position supports day-to-day front desk operations at Genesis Health Clubs. The associate handles guest check-ins, supports member retention, and maintains customer service standards. By answering calls, keeping the desk organized, responding to member inquiries, and acting appropriately in emergencies, the role helps provide a welcoming and orderly club experience.

What you'll do

• Process guest check-ins
• support member retention and quality customer service
• follow front desk manual procedures
• answer phones, take messages, and transfer calls
• learn club amenities and surroundings
• communicate with members and staff
• attend staff and club meetings and events
• keep the front desk clean, maintained, and organized
• respond appropriately to emergencies
• provide input on strategies supporting club goals.

What we're looking for

Skills & competencies

front desk associate

overnight

genesis health clubs

independence mo

onsite

part-time

guest check-in

member retention

customer service

phone support

cash handling

credit cards

cpr certification

weekend availability

Work arrangement

• Weekend coverage required

Why this role

Requires current CPR certification or the ability to obtain it within 60 days; must be available for weekends, evenings, and holidays.

About the employer

Genesis Health Clubs is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.