Retail Keyholder

Job overview

Retail Keyholder is an onsite, full-time role in Chicago, IL, paying $17.55–$20.30 per hour. The position supports GameStop store management and customer service in a gaming retail environment. The role helps run store operations, serve guests, maintain merchandise and inventory, and support sales and loss-prevention goals. When management is absent, the keyholder supervises and delegates tasks to sales associates and follows opening and closing procedures.

What you'll do

• Provide guest service and product guidance
• process purchases and returns
• maintain store cleanliness, organization, and merchandising
• complete omnichannel orders
• control inventory and support loss prevention
• reconcile transactions and prepare deposits
• check shipments and process returns, recalls, and stock pulls
• supervise associates when management is absent
• follow opening and closing procedures.

What we're looking for

Skills & competencies

retail keyholder

chicago il

gamestop

full-time

gaming retail

guest service

store operations

inventory control

loss prevention

point of sale

sales associate supervision

$17.55–$20.30/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible full-time store employees may participate in incentive programs and receive health benefits, paid time off, a 401(k), employee discount, and a casual work environment
• bonus or other incentives may also be available.

Why this role

Requires a high school diploma or equivalent, at least 18 years of age, and the ability to work a flexible schedule including nights, weekends, and some holidays. Retail, guest-service, or management experience is preferred.

About the employer

GameStop Inc is hiring for this role. Industry: Hobby, Toy, and Game Retailers. Sector: 45.