Operations Manager

Job overview

The Operations Manager is an onsite role in Des Plaines, IL, with an annual salary of $60,000–$68,000. The role works with the General Manager to oversee day-to-day hotel operations for Arbor Lodging.

What you'll do

• Oversee Rooms and Food & Beverage departments
• support department heads
• ensure the premises are ready to serve guests
• hold operational meetings
• implement and check standard operating procedures
• monitor department requests and accounts receivable and payable
• inspect cleanliness, service readiness, and hospitality
• review guest satisfaction and service recovery
• support staff development and control operating costs.

What we're looking for

Skills & competencies

operations manager

hotel operations

rooms department

food & beverage

guest satisfaction

des plaines il

arbor lodging

$60k–$68k/year

cost control

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Annual review with increase potential, 401(k) program with company match, and additional benefits may be available.

Why this role

The posting requires three to four years of hotel work experience and Rooms and Food & Beverage experience. Profit-and-loss and forecasting experience is preferred but not required.

About the employer

Arbor Lodging is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.