T-Mobile Retail Assistant Manager

Job overview

The T-Mobile Retail Assistant Manager is an onsite, full-time role in Warren, MI. The posting describes competitive hourly pay based on experience and qualifications, plus uncapped commission; the structural listing gives a range of $14–$16 per hour. United Wireless operates wireless retail locations and emphasizes customer loyalty and team development. The role supports the Store Manager in developing the team and meeting sales, operational, and customer satisfaction goals. It coaches sales representatives, monitors store performance, and helps maintain an organized retail environment and consistent customer experience.

What you'll do

• Coach and develop Sales Representatives
• manage customer wait times
• provide guidance on sales and customer service
• maintain a clean and organized store
• oversee visual merchandising
• ensure compliance with retail procedures
• help team members use store systems and tools
• monitor key performance indicators
• assist with expense and discount controls
• uphold company policies and support store goals.

What we're looking for

Skills & competencies

retail assistant manager

full-time

warren mi

united wireless

t-mobile

wireless retail

sales coaching

customer service

visual merchandising

store operations

uncapped commission

$14–$16 per hour

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision
• short- and long-term disability and life insurance
• paid time off
• employee phone service discount
• additional T-Mobile perks.

Why this role

High school diploma or equivalent required; the posting says no prior experience is necessary and also lists 1–2 years of customer service or sales experience as preferred. Flexible schedule required for full-time employees.

About the employer

United Wireless is hiring for this role. Industry: Agents for Wireless Telecommunications Services. Sector: 51.