Customer Relations Representative, State Farm Agent Team

Job overview

The Customer Relations Representative, State Farm Agent Team role is onsite in Westerville, OH; compensation is $35,000–$50,000 per year. The representative supports Debbie Montgomery's State Farm agency and its community customers. The role strengthens customer experience and retention by resolving inquiries, maintaining accurate records, and coordinating with agency colleagues to address customer needs and support agency growth.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

customer service

insurance agency

customer retention

customer records

issue resolution

westerville oh

state farm agent team

$35k–$50k

health insurance

paid time off

performance bonus

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, health insurance, paid time off, advancement opportunities, and training and development.

Why this role

Customer service experience is preferred; the posting lists performance-based bonuses and opportunities for advancement.

About the employer

Debbie Montgomery - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.