Player Services Representative

Job overview

Player Services Representative is an onsite, part-time role in Guymon, OK, paying $14.25 per hour. The role supports the Players Club by helping casino guests access membership services, promotions, and rewards. The representative welcomes patrons, manages player-card enrollment and account information, and answers basic questions about games and promotions. Accurate customer records and helpful service support guest engagement and the Players Club's promotional activities.

What you'll do

• Greet patrons
• explain promotions, card benefits, account offers, reward points, award levels, and gifts
• assess complimentary eligibility using established guidelines and player points
• create player cards and enter customer information
• answer basic questions about gaming machines, table games, and promotional events
• update patron information as requested.

What we're looking for

Skills & competencies

player services representative

guymon ok

shawnee development

players club

casino guest services

player cards

promotions

rewards program

customer service

part-time

$14.25/hr

weekend and holiday availability

Work arrangement

• Weekend coverage required

Why this role

Part-time role requiring availability for various hours, including weekends and holidays. Requires a high school diploma or GED, basic Microsoft Office knowledge, oral communication skills, typing at 25 words per minute, background clearance, and Title 31 training.

About the employer

Shawnee Development LLC is hiring for this role. Industry: Other Gambling Industries. Sector: 71.