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Bilingual Call Center Representative

MCI Careers · Savannah, GA · Customer Service

Compensation

$14.45 – $17.45 /hr

Employment type

Full-time

Work setting

On-site

Location

Savannah, GA

Schedule

Day shift

Posted

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Job overview

The Bilingual Call Center Representative is an onsite role based in Savannah, GA. The salary range is $14.45 - $17.45 per hour. This role supports MCI Careers, providing customer service for various commercial and public sector clients. This role exists to handle inbound inquiries, troubleshoot technical issues, and assist with product-related questions. It contributes to the team by ensuring a best-in-class customer experience through professional and empathetic communication.

What you'll do

  • Handle inbound/outbound contacts
  • resolve customer issues
  • document claims
  • follow scripts and policies
  • escalate issues as needed
  • attend training sessions.

What we're looking for

Skills & competencies
full-time
savannah ga
bilingual
spanish
call center
customer service
technical support
entry level
$14-$17/hr
reliable
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid training, career growth opportunities

Why this role

Paid on-the-job training, entry-level opportunity, and support for recognizable global brands.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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