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Customer Service Representative, State Farm Agent Team

Catharine Albin - State Farm Agent · Cedarburg, WI · State Farm agent team

Compensation

$50k – $65k /yr

Employment type

Full-time

Work setting

On-site

Location

Cedarburg, WI

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative, State Farm Agent Team role is onsite in Cedarburg, WI; the posting lists a salary range of $50,000–$65,000 per year. The role supports a State Farm insurance agency and its community members. The representative resolves customer inquiries, assists with policy updates and claims, and maintains accurate interaction records. Responsive service and coordination with agency colleagues help reinforce the agency’s customer experience and growth.

What you'll do

  • Answer customer inquiries and provide policy information
  • assist with policy changes and updates
  • process insurance claims and follow up with customers
  • maintain accurate records of customer interactions.

What we're looking for

Skills & competencies
customer service representative
insurance agency
state farm
policy information
policy updates
claims support
customer records
cedarburg wi
$50k–$65k
catharine albin
customer experience
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Flexible schedule
  • advancement opportunities
  • training and development
  • performance-based bonus
  • health insurance
  • paid time off.

Why this role

The posting notes potential internal growth opportunities for driven and sales-minded candidates.

About the employer

Catharine Albin - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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