Lead Senior Service Desk Engineer - IT Support
Employment type
Full-time
Work setting
On-site
Location
Huntsville, AL
Schedule
Day shift
Posted
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Job overview
The Lead Senior Service Desk Engineer is an onsite role based in Huntsville, AL. Compensation is not specified, supporting the PAE Fires IT Support Services department. This role exists to manage end-user support operations for approximately 3,500 users, ensuring SLA compliance and high-quality technical service. The engineer leads the team, optimizes ServiceNow workflows, and drives continuous improvement through performance metrics and trend analysis.
What we're looking for
- Skills & competencies
- it supportservice desklead engineerhuntsville alfull-timeday shiftservicenowit managementsla complianceonsite
- Work arrangement
- Weekend coverage required
About the employer
Technology, Automation, and Management, Inc. is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1232.00
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Listing ID: 6395a192-3749-4ca6-8da0-03c786ae14ce