Front Desk Associate

Job overview

The Front Desk Associate role is onsite in Sarasota, Florida, with an eight-hour evening shift and weekends as needed. Compensation is $18–$22 per hour. United Defense Tactical describes its mission as empowering civilians, military personnel, and law enforcement through tactical training. The associate serves as a first point of contact, helping customers with arrivals, inquiries, reservations, and requests while coordinating with other departments. Accurate records, professional communication, and an organized front desk support the facility’s customer service and daily operations.

What you'll do

• Greet and direct customers
• answer and manage phone calls and emails
• keep the front desk organized, clean, and stocked
• process inquiries, complaints, and requests and escalate issues as needed
• check customers in and out and verify reservation and billing information
• maintain customer records and update the database
• coordinate with departments
• perform photocopying, scanning, and filing
• follow company policies and procedures.

What we're looking for

Skills & competencies

front desk associate

customer service

reception

reservations

check-in

administrative support

evening shift

weekends as needed

sarasota fl

united defense tactical

$18–$22/hr

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts, flexible scheduling, training and development, and 401(k) with matching.

Why this role

Eight-hour evening shift; weekends as needed; employee discounts, flexible scheduling, training and development, and 401(k) with matching are listed.

About the employer

United Defense Tactical - Sarasota is hiring for this role. Industry: All Other Miscellaneous Schools and Instruction. Sector: 61.