Call Center Agent

Job overview

The Call Center Agent role is onsite in Baton Rouge, LA, with annual compensation of $39,000–$43,000. Catch Vibe Voice provides voice communication solutions and is hiring for its Baton Rouge team. As a primary contact for clients and customers, the agent handles calls, answers questions, documents interactions, and resolves concerns. The work supports reliable service delivery through clear communication and coordination with colleagues and management.

What you'll do

• Handle inbound and outbound calls
• provide accurate information about services, policies, and inquiries
• document interactions and follow-up actions
• resolve customer concerns calmly and empathetically
• and collaborate with team members and management to optimize service delivery.

What we're looking for

Skills & competencies

call center

customer service

inbound calls

outbound calls

baton rouge la

catch vibe voice

full-time

$39k–$43k per year

call documentation

customer support

paid training

career growth

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training and skill development
• career advancement and internal mobility
• supportive workplace culture.

About the employer

Catch Vibe Voice is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.