Financial Services Representative – Waltham Branch

Job overview

The Financial Services Representative – Waltham Branch role is onsite in Waltham, MA. Pay is $26.28–$28.61 per hour. BrightBridge Credit Union serves members through in-person and digital financial services, with the role also able to travel to other branches as needed. The representative supports members with accounts, loans, digital banking, and product information. By providing accurate service and personalized recommendations, the role helps members access credit union services and deepens member relationships.

What you'll do

• Maintain knowledge of credit union products and services
• meet assigned sales and service goals
• assist members with online banking, bill pay, and mobile applications
• originate and close loans and prepare funding documents
• issue and maintain ATM and debit cards
• open and close accounts
• cross-train on teller functions
• assist the call center with member issues
• fill in at other branches as requested
• follow Bank Secrecy Act policies and procedures.

What we're looking for

Skills & competencies

financial services representative

credit union

waltham ma

brightbridge credit union

full-time

$26.28–$28.61/hour

member service

loan processing

digital banking

account opening

nmls

branch support

Work arrangement

• Weekend coverage required

Benefits & perks

• Training and career development opportunities
• benefits are described as competitive, with details not specified.

Why this role

High school diploma or equivalent required; associate degree preferred; NMLS registration as a registered Mortgage Loan Originator must be maintained; Spanish bilingual skills preferred.

About the employer

BrightBridge Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.