SkillSpring CRED NYC Outreach and Retention Specialist

Job overview

The SkillSpring CRED NYC Outreach and Retention Specialist role is onsite across multiple sites in Manhattan and the Bronx, NY. Compensation is $65,000–$70,000 per year. SkillSpring supports New York City youth and young adults pursuing healthcare careers. The specialist leads recruitment, engagement, and retention for the CRED NYC program, supporting participants from enrollment through job placement and retention. The role builds community partnerships, provides individualized follow-up, and coordinates program activities and documentation.

What you'll do

• Lead outreach and recruitment
• screen applicants and conduct intake interviews
• maintain referral-partner relationships
• support participant retention and re-engagement
• communicate with participants and track attendance
• facilitate career-readiness workshops and check-ins
• verify employment placements and collect compliance documentation
• coordinate internship schedules and wraparound supports
• maintain program records and reporting.

What we're looking for

Skills & competencies

outreach and retention specialist

skillspring

cred nyc

workforce development

participant engagement

community outreach

career readiness

manhattan and bronx ny

the new jewish home

$65k–$70k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and supplemental vision plans
• 401(k)
• vacation, holiday, and sick leave
• short-term disability
• basic life and accidental death insurance
• tuition reimbursement
• flexible spending accounts
• access to a portion of pay before payday through RAIN.

Why this role

Requires trauma-informed engagement and culturally responsive service delivery; evening and Saturday programming and travel to program sites are required.

About the employer

The New Jewish Home is hiring for this role. Industry: Vocational Rehabilitation Services. Sector: 62.