Service Manager
Employment type
Full-time
Work setting
On-site
Location
Atlanta, GA
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Service Manager is an onsite role based in Atlanta, GA, with compensation not specified. This role is part of Crane Payment Innovations (CPI) and focuses on field support. The role exists to ensure customer satisfaction and lead service operations. It contributes to the team by managing service technicians, improving performance metrics, and resolving service escalations to maintain high-quality service delivery.
What you'll do
- Foster a customer-centric approach.
- Monitor daily activities and improve performance metrics.
- Lead recruitment and management of service technicians.
- Implement training programs.
- Spearhead service process enhancements.
- Maintain budgets and cost control.
- Resolve service escalations.
What we're looking for
- Skills & competencies
- full-timeday shiftatlanta gaservice managerfield operationspayment solutionsleadershipcustomer satisfactioncpicrane nxt
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health, dental, and vision insurance
- 401(k) with employer match
- Paid time off.
Why this role
3-5 years of experience in service management required; travel within assigned territory required.
About the employer
Crane Payment Innovations is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Administrative Management and General Management Consulting Services
- Occupation code
- 43-1011.00
You'll be redirected to the employer's application page.
Listing ID: 634ea81d-af1f-49c8-8495-bb4f0b7f96dd