Resident Experience Manager

Job overview

The Resident Experience Manager role is onsite in Ridgeland, SC. Compensation is not specified. Hillpointe develops and manages market-rate workforce housing across the Sun Belt. The manager supports leasing and resident satisfaction by coordinating daily leasing and renewal engagement, helping the community meet occupancy, retention, and revenue goals while identifying operational improvements.

What you'll do

• Conduct sales and leasing activities
• collaborate on marketing and social media
• use CRM and leasing software to track follow-up and applicants
• guide the guest service team
• respond to prospects, residents, and stakeholders
• identify process improvements
• support resident satisfaction and retention.

What we're looking for

Skills & competencies

resident experience manager

property management

leasing

resident satisfaction

occupancy

retention

ridgeland sc

hillpointe

crm software

weekend availability

Work arrangement

• Weekend coverage required

Why this role

Requires at least two years of property management experience and a flexible schedule that includes weekends; local travel may be required.

About the employer

Hillpointe is hiring for this role. Industry: Residential Property Managers. Sector: 53.