Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Westminster, CO. Compensation is $50,000–$70,000 per year. The agency serves its community through customer support and emphasizes team development and long-term career growth. The representative helps customers navigate insurance questions and policy needs, coordinating with agency colleagues to provide attentive service. By handling inquiries, policy updates, claims follow-up, and interaction records, the role supports customer experience and the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

full-time

westminster co

damon coates state farm agent

insurance customer service

policy information

policy changes

claims follow-up

customer records

training and development

advancement opportunity

health insurance

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonus, health insurance, paid time off, flexible schedule, training and development, and advancement opportunity.

Why this role

The agency describes ongoing training, work-life balance, and potential internal growth opportunities for driven, sales-minded candidates.

About the employer

Damon Coates - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.