Front Desk Associate

Job overview

The Front Desk Associate role is onsite in Fort Lauderdale, FL, and compensation is not specified. Dogtopia provides dog daycare, boarding, and spa services, with a focus on customer experience and a safe, clean environment for dogs. The associate serves as a first point of contact for customers and supports front desk operations, customer service, and facility standards. The role contributes to a positive experience for pet parents and helps the team maintain safety, cleanliness, and organized daily operations.

What you'll do

• Enter data and create pet parent charts
• greet visitors
• understand retail items and Dogtopia-isms
• maintain and update cleaning schedules
• help uphold safety and cleaning standards
• manage inventory of cleaning, dog, and first-aid supplies
• monitor dog behavior action plans
• maintain an organized front desk
• answer phones, emails, and customer questions
• support customer service standards.

What we're looking for

Skills & competencies

front desk associate

customer service

dog daycare

pet parent support

data entry

pet charts

phone and email support

cleaning standards

inventory management

fort lauderdale fl

dogtopia

in-person work

Work arrangement

• Weekend coverage required

Benefits & perks

• Dog-friendly workplace after training, basic dog obedience and training education, flexible scheduling, career progression, and additional certification programs.

Why this role

Employees may bring their dog to work after successful completion of training; basic dog obedience and training education; performance-based career progression and additional certification programs.

About the employer

Dogtopia of Downtown Ft Lauderdale is hiring for this role. Industry: Pet Care (except Veterinary) Services. Sector: 81.