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Director of Customer Care

Union Wireless · Fort Bridger, WY

Compensation

$132k – $155k /yr

Employment type

Full-time

Work setting

On-site

Location

Fort Bridger, WY

Schedule

Day shift

Posted

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Job overview

The Director of Customer Care role is an onsite position located in Fort Bridger, WY. Compensation is $131,703–$154,743 USD per year, supporting the Union Wireless customer-facing operations. This role exists to provide strategic leadership for retail sales, business sales, and customer support. The director develops strategies to drive revenue growth, improve customer satisfaction, and strengthen the company's market position.

What you'll do

  • Lead multi-location teams, develop customer care strategies, manage budgets and forecasting, and collaborate across departments to drive service excellence.

What we're looking for

Skills & competencies
full-time
day shift
fort bridger wy
director
customer care
telecommunications
leadership
sales
strategy
$131k-$154k/yr
weekend required
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision insurance
  • 401(k)
  • ESOP
  • life insurance
  • FSA
  • paid time off.

Why this role

Executive leadership opportunity; ESOP participation; unmatched quality of life in southwest Wyoming.

About the employer

Union Wireless is hiring for this role. Industry: Wireless Telecommunications Carriers (except Satellite). Sector: 51.

Additional details

Industry sector
51
Industry
Wireless Telecommunications Carriers (except Satellite)
Occupation code
11-2021.00
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Listing ID: 630cbade-e6ad-4900-bfe2-be8d85b40f76